Daily WhatsApp updates from your dedicated project engineer. No portal logins, no abandoned tickets — just direct contact with the people building your parts.
Check current production stage, photos from the floor, expected ship date.
WhatsApp →Send revised CAD or drawing — we'll quote impact and update production.
WhatsApp →Same parts, same spec — just tell us PO number and quantity. We have your file on record.
Email →Material certs, FAI reports, CoC, ROHS / REACH declarations.
Email →DHL, FedEx, UPS tracking numbers; sea / rail freight scheduling.
Email →Send photos — we respond within 1 working hour with corrective action plan.
WhatsApp →We tried customer portals. They were slow, customers forgot logins, support tickets sat unanswered. Direct contact with your project engineer works better.
Our engineering team is available Mon–Fri 9am–6pm CST. Urgent issues? WhatsApp 7 days a week.
No minimum quantity. Free DFM feedback from a senior manufacturing engineer. NDA signed before file review on request.