Swiss precision.
Wuxi scale.
Zurich via DHL in 3 days.

Yes — Swiss horological precision is one of our benchmarks. Our micro-machining capabilities (features to 50 µm, tolerances ±0.002 mm) match Swiss watch industry requirements. Swiss watch customers in our base include component suppliers for independent watch brands. For haute horlogerie requiring hand-finishing traditions specific to Swiss workshops, we provide machined blanks; final finishing by Swiss specialists.

Switzerland is NOT part of EU customs union — separate entry required. Our Swiss broker partner handles entry at Basel or Zurich. Duty rates generally low (0–5% on most machined parts). VAT (7.7%) lower than EU rates. Typical clearance 1–2 days. Commercial invoice must include Swiss-specific formatting which our team handles automatically.

Yes — CHF invoicing standard for Swiss customers. Payment via CHF wire transfer to our Credit Suisse or UBS CHF account. Exchange rate fixed on PO date for accounting certainty. For smaller orders, credit card payment in CHF via Stripe.

Switzerland is multi-lingual. We provide: French language support for Geneva/Lausanne customers (CH-FR), German support for Zurich/Bern (CH-DE), Italian for Ticino region (CH-IT). Technical discussions default to English for precision. Swiss engineers universally speak excellent English so this rarely causes issues.

Yes — Swiss scientific community is a regular customer base. CERN-adjacent work, ETH Zurich research groups, EPFL labs, Paul Scherrer Institute all work with us for specialty components. Typical requirements: UHV-compatible materials, cryogenic-capable designs, research-grade tolerances. Small-quantity specialty work matches our engineering sample capabilities.

Swiss customers expect strict confidentiality — aligned with our standard practices. Mutual NDAs executed before technical discussion. Restricted internal access to customer files. Secure CAD storage with access logs. Scheduled file deletion after project completion. Swiss customers in our base 5+ years consistently report satisfaction with confidentiality practices.